Support that lives inside
your product

Meridial adds an AI agent to your app that answers questions, guides users, and brings in your team via live cobrowse when needed.

Meridial dashboard showing activity overview, call analytics, and recent calls

Everything, right out of the box

Give your AI and support team the context they need with built-in knowledge, transcripts, session recordings, and analytics.

AI Assisted

AI joins every conversation first to answer questions, resolve issues, and hand over to your team whenever human expertise is needed.

Human Support

Run every conversation with your support team while keeping the same voice experience, transcripts, recordings, and tooling.

Screen Guidance

Guide users visually with highlights, annotations, and real time assistance that helps them complete tasks faster.

Knowledge Base

Power every response with documentation, FAQs, and product knowledge that your AI and support team can rely on.

Session History

Every conversation is recorded with transcripts, events, and recordings so your team always has the full context.

Analytics

Track conversation quality, resolution rates, and support performance to continuously improve every customer interaction.

Simple, transparent pricing

Start with a free trial and upgrade as your product grows. Every plan includes AI voice support, knowledge, transcripts, session recordings, analytics, and human handoffs.

Starter

Everything you need to get started and see it work.

$20/mo

  • 100K credits every month
  • 2 support agents
  • Store up to 3 knowledge bases
  • 5 concurrent sessions
  • 5 minute conversation limit

Most Popular

Pro

Everything you need to scale customer support.

$100/mo

  • 500K credits every month
  • 5 support agents
  • Store up to 10 knowledge bases
  • 25 concurrent sessions
  • 30 minute conversation limit

Frequently Asked Questions

In AI Assisted mode, every conversation begins with an AI agent that can answer questions, guide users, and perform actions using your configured tools. If a request requires human expertise, a support agent can join the conversation at any time and seamlessly take over.